7. What organizations does the contractor support?
E.I.C. belongs to the Better Business
Bureau, National Association of Homebuilders, and American Pollution Control
Association to mention a few. Our president has lectured numerous times on the behalf of
the National Association of Homebuilders and Pennsylvania Builders Association on Radon
and other building issues.
8. Did the contractor bid complete work in the Radon Demonstration Project operated
by the Pennsylvania Department of Environmental Resources and funded by the U.S. E.P.A.?
E.I.C. completed 10% of the houses under this program. This program provided E.I.C. and
E.P.A. an opportunity to evaluate approaches, materials, and quality control.
9. How can you tell an E.I.C., Inc. technician?
All of our technicians are uniformed, so identification is easy. All of our technicians
are employees, not subcontractors employed by the day.
10. Does the contractor understand that pressure differentials, not cracks and
holes, are the reason for elevated radon levels in houses?
E.I.C.'s background is heavily tied to this phenomenon. Our work in the emergency
field, including pressure differential monitoring for increasing energy efficiency in
buildings, provides a deep background in this area. When needed, we have sophisticated
diagnostic equipment which helps us identify unusual causes for elevated levels.
11. Does the contractor balance the system for maximum performance?
Every system E.I.C. installs includes the hardware so that the system can be balanced
to provide the proper amount of depressurization for every area being treated. This
includes basement floor area, crawl spaces, and attached slabs. Without this flexibility,
system performance is left to chance. Also, if remodeling or room additions are completed
after the system is installed, it is possible to modify the system to handle these
additions.
12. How is the system checked for leaks?
Every linear foot of every system that E.I.C. installs is checked with a tracer gas to
ensure that all fittings, connections, and piping are tight and that no leakage exists.
13. How many penetrations should there be?
This question is sometimes difficult to answer because it is impossible to know the
porosity of the stone or earth under every square foot of a basement, under a crawl space,
or next to a perimeter wall. Therefore, while E.I.C. is installing a system, pressure
differential readings are taken at strategic locations to insure that adequate
depressurization exists under all slab areas, or in block walls when required. This is the
only way to determine the number of penetrations required. This data is recorded and is an
important part of the system operating performance data.
14. Does the contractor use the best materials available, or are inferior materials
substituted just to get by?
E.I.C. uses only architectural grade materials. For example, we use only twenty five
year urethane or silicone caulks, not painter's caulk. We use all PVC pipe and fittings,
not styrene or other less expensive, noncompatible materials. The structural components of
our radon reduction systems are twenty-year life products, as a minimum.
15. How do you know when the system is operating properly?
Many systems are installed by simply plugging them into an outlet or even into an
extension cord. E.I.C. direct wires all systems and includes an on/off switch. A vacuum
monitor servers as a visual flow verification unit which monitors air flow. If the flow in
the system should stop for any reason, the liquid levels will go to zero, indicating that
something is not functioning properly.
16. What is a guarantee?
We at E.I.C. have struggled with this for several years because it seems that there is
a lot of misuse of this term. We believe that a guarantee of performance is, very simply,
we will do whatever is required to reduce the radon levels to 4pCi/L or lower on an annual
basis. And, we will do it promptly. Not a little now, and then a little more six months or
a year after the system was installed. Will will guarantee to reduce levels to below
4pCi/L in most cases. However, experience has shown us that there are unique situations
where this is not possible. We will not guarantee conditions where our experience and
diagnostics make it a "wish," not an honest recommendation.
17. Does a guarantee cost more?
Not with E.I.C. We do the same quality work on every job, whether it is guaranteed or
not. We also do not charge extra, and then hope for the best. Each job stands on its own.
18. Does the contractor provide a list of satisfied customers and demonstrated
success?
Yes, E.I.C. maintains a running list of recent jobs for which we have beginning and
ending test results. A potential customer is free to call as many people on this list as
they care to. We are proud of our performance and enjoy sharing.
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